1. General information
1.1 Controller
The controller for data processing on this website is:
KITech (sole proprietorship)
Ingo Zimmermann
Salmenweg 14
CH‑4057 Basel
Switzerland
E-Mail: info@kitech.ai
Phone: +41 61 525 96 22
The controller decides alone or together with others on the purposes and means of processing personal data (for example names, contact details and similar).
1.2 Applicable data protection law (GDPR and the Swiss Data Protection Act)
For the processing of personal data, the General Data Protection Regulation of the European Union applies where it is applicable (DSGVO) and the Swiss Data Protection Act (DSG, revised FADP / revDSG). KITech is based in Switzerland. Data subjects can contact us about data protection matters (see section 1.1) or the Federal Data Protection and Information Commissioner (FDPIC).
2. Rights of users and data subjects
2.1 General rights of data subjects
As a user you have the right, on request, to receive free information about which personal data about you has been stored. You also have the right to:
- Rectification of inaccurate data
- Restriction of processing
- Deletion of your personal data
Where applicable, you may also exercise your right to data portability .
You also have the right to object at any time to future processing of your personal data.
If data was processed on the basis of your consent, you can withdraw that consent at any time with effect for the future.
You can send requests about your rights, and further questions about data protection, at any time to the controller named in the legal notice.
2.2 Withdrawal of your consent to data processing
Some data processing is possible only with your express consent. You can withdraw consent you have already given at any time. An informal email is enough for the withdrawal.
The lawfulness of processing carried out until the withdrawal is not affected by the withdrawal.
2.3 Right to lodge a complaint with the supervisory authority
As a data subject you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law.
For data protection matters in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC) is responsible:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
CH‑3003 Bern
2.4 Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, handed to you or to a third party. It is provided in a machine-readable format. If you request direct transfer of the data to another controller, this is done only where it is technically feasible.
2.5 Right of access, rectification, restriction and erasure
Within the applicable statutory provisions you have the right at any time to free information about your stored personal data, the origin of the data, its recipients and the purpose of the processing, and where applicable a right to rectification, restriction or erasure of this data.
For this, and for further questions about personal data, you can contact us at any time using the contact details in the legal notice.
3. Data security
3.1 SSL or TLS encryption
For security reasons, and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption.
This means data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line of your browser and by the lock symbol in the browser bar.
4. Data processing on this website
4.1 Contact form
Data sent via the contact form, including your contact details, is stored so that we can handle your enquiry or be available for follow-up questions. This data is not passed on without your consent.
Processing of the data entered in the contact form takes place solely on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw consent you have already given at any time. An informal email is enough for the withdrawal.
The lawfulness of processing operations carried out until the withdrawal is not affected by the withdrawal.
Data sent via the contact form remains with us until you ask us to delete it, you withdraw your consent to storage, or there is no longer a need to store the data. Mandatory statutory provisions — in particular retention periods — remain unaffected.
4.2 Cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offer more user-friendly, more effective and more secure.
- Session cookies: are deleted automatically at the end of your browser session.
- Persistent cookies: remain stored on your device until you delete them yourself. They help us recognise you when you return to our website.
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many browsers can be configured so that cookies are deleted automatically when the program is closed. Disabling cookies can limit the functionality of our website.
Cookies that are necessary for electronic communication or for providing certain functions you have requested (for example a shopping cart) are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website we have a legitimate interest in storing such cookies so that our services are provided in a technically correct and smooth way.
If further cookies are set (for example for analysis), they are dealt with separately in this privacy policy.
5. Use of Google Analytics
5.1 Type and scope of processing
Our website uses Google Analytics, a web analysis service of Google Ireland Limited (“Google”). Google Analytics allows us to evaluate visitor behaviour statistically, in order to improve our online offer and make it more user-friendly.
Google Analytics sets cookies and similar technologies that allow analysis of how the website is used. The information generated about your use of the website is generally transmitted to a Google server and stored there. A transfer of data to the USA cannot be ruled out.
We use Google Analytics only with IP anonymisation switched on. Your IP address is therefore shortened by Google within the member states of the EU or the EEA before transmission. Only in exceptional cases is the full IP address transmitted to a Google server and shortened there.
Google processes the data collected on our behalf in order to evaluate use of the website, to produce reports on website activity and to provide further services related to use of the website.
Storage and evaluation of the data take place solely on the basis of your consent via our cookie banner (Art. 6 (1) (a) GDPR). You can withdraw your consent at any time via the cookie settings.
Further information on data processing by Google is in Google’s privacy policy:
https://policies.google.com/privacy
5.2 Purpose and legal basis
Google Analytics is used on the basis of your consent under Art. 6 (1) (a) GDPR.
We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. Where there is no adequacy decision of the European Commission (for example for the USA), we base the transfer on appropriate safeguards under Art. 44 et seq. GDPR, in particular the standard contractual clauses of the EU Commission (Implementing Decision (EU) 2021/914 of 4 June 2021).
In addition, before such a transfer to a third country we obtain your express consent under Art. 49 (1) sentence 1 (a) GDPR. We point out that transfers of data to third countries can involve risks, such as access by security authorities, the extent and consequences of which cannot be fully foreseen and which we cannot influence.
5.3 Storage period
The specific storage period of the processed data is set by Google and cannot be influenced by us. Further information is in the Google Analytics privacy policy:
https://policies.google.com/privacy.
Deletion and retention of data
Delete data: You will find a separate guide to a deletion request at https://kitech.ai/daten-loeschen/.
This section describes the procedure of KITech zur Deletion und Retention personal data. It serves in particular transparency towards users and platform partners (including Meta / Facebook) and the fulfilment of data-subject rights under DSGVO and Swiss FADP / revised FADP.
Request for deletion
You can request the deletion of your personal data stored by us at any time. Send an informal request by email to:
E-Mail: info@kitech.ai
Subject (recommended): “Request for deletion of data”
Please state: your full name, the email address or user ID used and — if applicable — the service or platform connection concerned (for example contact form, newsletter, Meta/Facebook interaction, product access).
To check identity we may ask for suitable proof, where this is necessary and permitted by law.
What is deleted or anonymised?
After reviewing your request we delete or anonymise the personal data we store about you and for whose processing we are responsible, unless a statutory or contractual retention duty stands in the way. This includes in particular:
- Contact details and the content of communications from enquiries (for example contact form, email)
- User and account data, where we store it for KITech services
- Consent and cookie settings, where they can be attributed to a person
- Personal interaction data connected with Meta/Facebook pages or integrations, where it is stored with us (not with Meta)
Data stored exclusively with third parties (for example Meta Platforms Ireland Limited / Meta) is subject to their privacy terms; for deletion there, please also use the settings and request routes provided by Meta.
Time limit for handling
We handle deletion requests without delay and generally within 30 days of receipt and successful identity checks. If the period cannot be met for legal or technical reasons, we will tell you about the delay and the expected completion.
Data retention / retention periods
Personal data is stored only for as long as it is needed for the respective purposes or statutory duties require. Guide periods:
- Contact and support enquiries: until processing is complete, then deletion or anonymisation, unless a further retention duty applies (generally no longer than 24 months)
- Contract and billing data: in line with commercial and tax retention duties (in Switzerland typically up to 10 years)
- Consents (for example analytics/marketing cookies): until withdrawal, or until the documented consent period ends
- Server and security logs: only for as long as needed for operation, security and prevention of abuse (generally a few days up to a maximum of 90 days), unless longer storage is needed to investigate security incidents
- Data connected with social/Meta integrations: only for as long as the connection or the purpose of processing exists; after withdrawal or a deletion request, according to the periods above
If a statutory retention duty or a legitimate interest in further storage applies (for example legal defence), the data concerned is stored in a restricted way for those purposes and deleted or anonymised once the reason no longer applies.
Withdrawal of consent
You can withdraw consents (for example the cookie banner or a newsletter) at any time with effect for the future — by email to info@kitech.ai or via the cookie settings on this website. The lawfulness of processing carried out until the withdrawal is not affected.
Contact for data protection matters
KITech (sole proprietorship), Ingo Zimmermann
Salmenweg 14, CH-4057 Basel, Switzerland
E-Mail: info@kitech.ai
Phone: +41 61 525 96 22
Direct link to this section: https://kitech.ai/datenschutz#datenloeschung